Beluga Whale Tour
Beluga Whale Tour
| JOINING THE TOUR Enclosed in your Tour Documents you will find a Tour Membership Ticket. This ticket shows the time and place where you are to join the tour. Please be on time. Please note no parking arrangements have been made by Hanover Holiday Tours Limited. Should you experience a delay in reaching your joining point, please call 1-800-265-5530. This number is available 24 hours a day. If calling after office hours, choose option 1 to speak to the person on call. You could be picked up at your pick up point by a courtesy van or taxi. Please be on the look-out for such. While all of the pick-up times are based on our 32 years of experience, weather, traffic and road conditions could potentially cause a delay. Please be patient and call the office if your transportation is more than 10 minutes late. AIR FLIGHTS Your air flight schedule is shown below and your Electronic receipt is included in your Tour Documents. You will be checking in with Air Canada, Terminal #1, for your flight. A Representative from Hanover Holidays will assist you with your check-in at the Air Canada Check-In area. All passengers will be required to handle their own suitcases inside the airports. The Air Canada Airlines agent will tag your large suitcase and give you your boarding pass. You will then have to take your hand luggage with you through security enroute to your departure lounge. PLEASE NOTE: In the event that you notice your luggage is damaged, the damage must be reported immediately at the airport to the Airlines claims office. Report the damage and fill out any forms that are necessary for handling the claim. If you wait until later on or until the end of the tour, the airline cannot be held responsible for the damage. If your luggage has been broken into, the local authorities should be notified immediately. Your Flight Schedule is as follows:
Food is available for purchase on all flights. LUGGAGE SECURITY TRAVEL TIP The Transportation Security Administration (TSA) suggests the following: -screeners at the airports may open your luggage for inspection, it is best to keep your bags unlocked. If the bag is locked, they will break locks and are not liable for any damage. An inexpensive solution is to use a “Cable Tie”. These plastic strips available at home supply stores can be looped through ends of the luggage zippers, but remember to carry something in your carryon to cut the cable at your destination. Legal items are nail clippers or BLUNT end scissors. Or, connect the zippers with a twist tie and wrap with tape. If your bag is inspected, they will cut the cable tie and attach a “seal”. If the “Seal” is broken when you collect your bag, and any items are missing, direct your claim to the airline. The simplest thing to do is don’t pack anything of value in your checked luggage and leave the bag unlocked. Note: Any sharp objects, i.e. jack knife, nail file, and lighters should be packed in checked luggage as it is not allowed in carry-ons or in your pocket and will be confiscated. CARRY ON BAGGAGE ALLOWANCES The International Air Transportation Authority has tightened their carry-on baggage allowance polices, therefore you should make sure that your carry-ons are within the following limits: Under seat storage -1 piece of cabin baggage which, does not exceed 9 inches per 16 inches per 22.5 inches) AND Overhead Bin Storage - one (1) soft-sided single suit garment bag which, when folded in half, does not exceed 9 inches per 22 inches per 22.5 inches OR one (1) of the following items not exceeding 4.5 inches wide: 1 purse, 1 laptop computer or 1 briefcase. TRAVEL DOCUMENTATION Due to Airport Security, Hanover Holidays has been advised that all passengers flying to carry at least 1 piece of photo Identification along with the proper citizenship. Please do not pack your proof of citizenship in your suitcase. It should be kept on your person so that it is accessible when required to be shown to security officials at the airport. Your personal identification documentation is very valuable. May we suggest you may wish to copy your identification and leave with family at home or carry separately with you while on tour. Should this information become lost or stolen, it may assist in obtaining replacements. BAGGAGE We recommend that you purchase baggage insurance as we cannot accept responsibility for any damage which may occur. If you notice damage at any time throughout the tour, please report it immediately. UPON ARRIVAL IN Winnipeg Upon your arrival in Winnipeg, after disembarking your aircraft, please proceed to the luggage claim area. Once you have claimed your luggage, London Limo will be waiting to shuttle you to the VIA Train station for your train to Churchill. SPECIAL REQUESTS When Hanover Holidays receives a special request from your travel agent, such as a request for non-smoking rooms or lower floor rooms, we will gladly pass these requests on to all of the hotels involved. Please refer to the Tour Membership Ticket enclosed to make sure that we have correctly received your requests from your travel agent. However, due to limited availability of these types of rooms, not all requests of this nature can be met by the hotels. If a medical condition exists which makes it imperative that you have a special type of room please make sure that your travel agent has made us aware of this condition and we will ask the hotels to give your request special consideration. MEALS For moderate eating, please allow approximately $45.00 CDN Funds per person per day. Prices will vary with the area and your eating habits. It is an accepted custom in restaurants and dining rooms to leave a gratuity for your waiter/waitress in the amount of 10-15% of your total bill. MONEY Due to the wide acceptance of credit cards, debit cards and travellers cheques, it is unwise and unnecessary to travel with large amounts of cash on your person while travelling. Please remember to keep PIN numbers and cards secure. INSURANCE When travelling outside the province of your residence, please make sure you have taken out an Accident/Sickness Insurance Policy to cover you over and above your provincial health plan. If you have purchased medical protection, either from Hanover Holiday Tours or your Travel Agent, be sure to call the 24 hour travel assistance line within the time specified on your policy. Failure to contact the assistance provider may result in the compensation being declined or substantially reduced. If you wish, please ask your tour director for assistance. WEATHER AND CLOTHING The climate varies widely throughout this tour. We recommend you pack short sleeved shirts and shorts, along with long sleeved shirts and slacks. It is best to dress in layers to prepare for changing weather. Casual and comfortable clothes are the appropriate attire for the tour. Comfortable walking shoes are essential, as well as a wind-proof jacket or coat and umbrella. GREAT CANADIAN TRAVEL COMPANY LTD, Winnipeg and Beluga Whale Tour As stated in our brochure, we operate this tour with a receptive operator out of Winnipeg, Great Canadian Travel Company. Please note travel documents and vouchers may show this name. This tour is not fully escorted and operates on a voucher system. Please note in your documents you will fine your e ticket for travel from Toronto to Winnipeg and return, VIA Train ticket, Winnipeg to Churchill, Calm Air eticket for flight from Churchill to Winnipeg and a voucher packet for all other inclusions. Please note upon arrival into Winnipeg airport on July 21, the Best Western Charterhouse hotel offers a transfer service from the airport to and from the hotel. ARRIVAL IN TORONTO Upon your arrival into Toronto, proceed to collect your luggage. As you exit the baggage claim area, you will then be met by a Hanover Holidays representative and returned to your joining point. Thank you for travelling with HANOVER HOLIDAYS!! HAPPY TRAVELLING!!! |