JOINING THE TOUR
Enclosed in your Tour Documents you will find a Tour Membership Ticket. This ticket shows the time and place where you are to join the tour. Please be on time. Please note Hanover Holidays has no pre arranged parking arrangements at departure points. Should you experience a delay in reaching your joining point, please call 1-800-265-5530. This number is available 24 hours a day. If calling after hours, please press Option #1 to speak to the person on call. You could be picked up at your pick up point by the motorcoach, courtesy van or taxi. Please be on the look-out for such. While all of the pick-up times are based on our 34 years of experience, weather, traffic and road conditions could potentially cause a delay. Please be patient and call the office if your transportation is more than 10 minutes late.
PROOF OF CITIZENSHIP
Due to the circumstances in the United States, Hanover Holidays has been advised that all passengers crossing the U.S. border should carry at least 1 piece of photo identification along with proper citizenship.
Please do not pack your proof of citizenship in your suitcase. It should be kept on your person so that it is easily accessible when required to be shown to immigration officials at the border. Please note a valid Permanent Resident (PR) is required to return to Canada for all landed immigrants.
**We have been advised that travel documents for tours crossing the border will be checked more thoroughly. Please be prepared for possible delays at Border Crossings.
TRAVEL DOCUMENTATION
Your personal identification documentation is very valuable. May we suggest you may wish to copy your identification and leave with family at home or carry separately with you while on tour. Should this information become lost or stolen, it may assist in obtaining replacements.
ROLE OF JOYCE PARKS
Joyce Parks will be onsite upon your arrival into Florida for your full stay. Joyce is available to answer any questions or deal with any issues that may arise. Upon your arrival, an arranged grocery shopping excursion will occur immediately. During your stay, Joyce will be in contact with you regarding different planned excursion and activities. Please do not hesitate to contact Joyce with any questions during your stay.
SPECIAL REQUESTS
When Hanover Holidays receives a special request from your travel agent, such as a request for non-smoking rooms or lower floor rooms, we will gladly pass these requests on to all of the hotels involved. Please refer to the Tour Membership Ticket enclosed to make sure that we have correctly received your requests from your travel agent. However, due to limited availability of these types of rooms, not all requests of this nature can be met by the hotels. If a medical condition exists which makes it imperative that you have a special type of room please make sure that your travel agent has made us aware of this condition and we will ask the hotels to give your request special consideration.
BAGGAGE
Hanover Holiday Tours will handle two large suitcases per person at the hotel and aboard coach, with hand luggage carried personally aboard the motorcoach. Your supplied luggage tags should be secured to your large piece of luggage prior to joining the tour. Be sure your bags are locked This tag identifies your luggage on the motorcoach and at hotels.
Carry jewelry, money, important documents, spare medication, glasses or contact lenses in your hand luggage. If you are taking cameras or other expensive equipment out of Canada, be sure to have the serial numbers registered with Canada Customs. Every effort is taken to ensure that your luggage is handled with extreme care by the motorcoach driver and transfers drivers. However, we recommend that you purchase baggage insurance as we cannot accept responsibility for any damage which may occur. If you notice damage at any time throughout the tour, please report it to the tour director immediately.
BAGGAGE enroute to and from Florida
Please note, you will need to pack an overnight case, which will be personally carried by yourself, for the overnight stop goin and coming from Florida. There will be no luggage service of the large suitcases at this hotel. Please ensure all required medications, toiletries are packed into your personally carried case.
MONEY
Due to the wide acceptance of credit cards, debit cards and travellers cheques, it is unwise and unnecessary to travel with large amounts of cash on your person while travelling. Please remember to keep PIN numbers and cards secure.
COACH SEATING
Seats were assigned at booking. Please note your driver will advise your seat number prior to departing from Ontario, after the final pickup.
INSURANCE
When travelling outside the province of your residence, please make sure you have taken out an Accident/Sickness Insurance Policy to cover you over and above your provincial health plan. If you have purchased medical protection, either from Hanover Holiday Tours or your Travel Agent, be sure to call the 24 hour travel assistance line within the time specified on your policy should you need medical assistance. Failure to contact the assistance provider may result in the compensation being declined or substantially reduced. If you wish, please ask your tour director for assistance.
RULES/ALLERGERIS
For the comfort of all our passengers we do not allow smoking on our motorcoach. Passengers should also be advised that due to transportation laws, there is absolutely no consumption of alcoholic beverages on board the motorcoach. As many people suffer from a growing list of allergies, some who suffer very severely, we are asking all of our clients to refrain from using items that may affect a person with allergies. This includes perfume, cologne, peanuts, etc. We want everyone to have a safe and enjoyable holiday.
PASSENGER STATISTICAL SHEET
Enclosed in your tour documents is a passenger statistical sheet which we would like you to complete and give to Joyce Parks on arrival into Florida. This information may be crucial in an medical emergency.
ACCOMMODATION CONTACT INFORMATION
Please be sure to advise your family or friends of the following contact numbers in case of an emergency.
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Date
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Name
Of Hotel
|
Address
|
Telephone
|
|
Arrive
|
Depart
|
|
|
|
|
Jan. 4
|
Jan. 5
|
Holiday Inn
Express
|
141 Buffalo
Rd
Clinton, TN
37716
|
(865)
457-2233
|
|
The Holiday
Inn Express offers microwave, fridge, coffee makers, high speed internet
access, hair dryer, iron and ironing board, and guest laundry.
|
|
Jan. 5
|
Mar. 01
|
Summit
Resort
|
8743 Thomas
Dr.
Panama City Beach, FL
32408
|
(850)
234-7890
|
|
The Summit
offers 2 large pools, sauna’s, whirlpools, tennis courts, shuffleboard
courts, a fitness center and game room and laudry facilities on site. All units feature ocean front balcony and
full kitchens.
|
|
Mar. 01
|
Mar. 02
|
Holiday Inn Express
|
141 Buffalo
Rd
Clinton, Tennessee
37716
|
(865)
457-2233
|
|
The Holiday
Inn Express offers microwave, fridge, coffee makers, high speed internet
access, hair dryer, iron and ironing board, and guest laundry.
|
TIPPING DRIVER
The most common question that is asked of us is in regards to an appropriate amount to “tip” to the Tour Driver. As common in the service industry, many clients choose to show their appreciation for a job well done or beyond expectation. General guidelines are about $3.00 per person per day. However, you should determine an amount that you feel comfortable with providing.
GUIDELINES FOR DUTY FREE SHOPPING
For Canadian Citizens 19 years of age or older, returning to Canada on this tour program, the following are the current allowances:
Permitted Goods $750.00, which may include 200 cigarettes (1 carton), 200 sticks Tobacco, 200 Grams loose Tabacco, 50 Cigars OR Cigarillos and 40oz (1.14L) bottle OR 24-12 oz can/bottle of beer or ale OR 1500 mls of Wine or Champagne per person.
MEDICATIONS AND U.S. CUSTOMS
Some members of the public have encountered problems at United States Border points in attempting to transport prescription and non-prescription medications into the United States. Customs officials have taken action under a current policy of "ZERO TOLERANCE" in an attempt to curb drug trafficking across the border. The following should be kept in mind:
1. Non-prescription drugs should be in the manufacturer's original package.
Quantities should be sufficient only for reasonable personal use.
2. Prescription medications should be carried in the original dispensing package, and not be mingled with one another or transferred to an unlabelled container
3. Persons with chronic conditions who require ongoing medications would be advised to carry with them a note from the practitioner which certifies the drug(s) being used.
4. Persons carrying needed medications may wish to volunteer this information when crossing the border.
Thank you for travelling with HANOVER HOLIDAYS!! HAPPY TRAVELLING!!! |
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